Last updated: May 4, 2025
By accessing or using the Bliss 369 platform (the “Service”), operated by Meta Bliss 369 (“we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all provisions of these Terms, you may not use the Service.
Bliss 369 is a wellness application that allows users to discover and book wellness offerings, create wellness streams, interact with providers, and manage bookings and payments. The Service also supports tipping, provider payouts, and community features.
You must be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.
To access certain features, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to post, share, or transmit any content that is unlawful, infringing, defamatory, or otherwise objectionable. You must comply with all applicable laws and regulations when using the Service.
All bookings made through the Service are subject to the booking and payment system requirements outlined in our documentation. You agree to pay all fees and charges incurred in connection with your bookings. Payment is processed via PayFast (for ZAR) or PayPal (for non-ZAR). Fees, commissions, and refund policies are as described in our Booking & Payment Requirements document.
Cancellation and refund policies are governed by our User Cancellation Policy. Cancellations made more than 7 days before an event start date are eligible for a full refund; cancellations within 7 days are subject to a 50% refund, unless otherwise stated in the event details.
All content, trademarks, logos, and software on the Service are the property of Meta Bliss 369 or its licensors. You may not copy, reproduce, or create derivative works without our express written permission.
The Service may include links to third-party websites. We do not control and are not responsible for any third-party content, products, or services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Meta Bliss 369 WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
You agree to indemnify and hold harmless Meta Bliss 369 and its affiliates from any claims, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes shall be resolved in the courts of Durban, South Africa.
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us at info@bliss369.com .
This Sales Policy governs the purchase of wellness offerings and related services ("Products") through the Bliss 369 platform ("Service"). By placing an order, you agree to this policy.
Orders are placed when you confirm a booking and complete the payment process. You will receive an order confirmation via email, which constitutes acceptance of your order.
All prices are displayed in ZAR or your selected currency and include applicable taxes unless stated otherwise. Bliss 369 reserves the right to adjust prices due to tax law changes or pricing errors.
Payment is processed at the time of booking via PayFast (ZAR) or PayPal (non-ZAR). You agree to pay all charges for your order, including any transaction fees.
Upon payment confirmation, you will receive an electronic booking confirmation. No physical goods are shipped. The booking confirmation email serves as proof of purchase and entitlement to the selected service.
You may cancel your booking as follows:
In case of disputes regarding an offering or booking, users can submit a dispute request through the platform support interface. All disputes are handled manually in Phase 1 and may result in refunds or other resolutions as per our policies.
We reserve the right to suspend or remove a stream in the following circumstances:
In the event of a pricing error on our website, we reserve the right to cancel or refuse orders placed at the incorrect price, even if the order was confirmed and payment was processed. You will be notified and fully refunded if this occurs.
We are not liable for delays or failures in fulfilling orders due to events beyond our reasonable control, including natural disasters, acts of government, or provider cancellations.
This Sales Policy is governed by the laws of South Africa. Any disputes shall be resolved in the courts of Durban, South Africa.
For questions regarding this Sales Policy, contact us at info@bliss369.com .
Meta Bliss 369
41 Sol Harris Crescent
North Beach, Durban, South Africa, 4001